F. A. Q.

Frequently

asked

questions

We Recommend that new users save and print this page

1. What can I do if I recieve a "cannot connect to server" message?

2. How much does it cost to connect to Ausconnect?

3. What are the Default Settings for mail servers at Ausconnect?

4. How do I set up an E-mail program of my choice?

ANSWERS

1. What can I do if I receive aTelephone Number can I use to connect to Aus"cannot connect to server" message?

The internet link can sometimes "lock up" or "drop out". Sometimes disconnecting the power supply to the router/modem can restore the modem and its link. Should you still have problems you should give us a call on (08) 9306 4847.


2. How much does it cost to connect to Ausconnect?
The price that you pay depends on the level of service that you require. Our current charges may be found on our Products & Services Page.

3. What are the Default Settings for mail servers at Ausconnect?

Mail Server sending: mail.ausconnect.net

Mail Server receiving: mail.ausconnect.net

Proxy Server: proxy.ausconnect.net
Name Server Address: 203.5.184.11
Name Server Address: 203.5.184.12

4. How do I set up an E-mail program of my choice?


Typical E-mail Settings-Field names may vary:

Eudora Light POP Account your login_name@mail.ausconnect.net 

Real Name 

Your Real Name Return Address 

your_login_name@ausconnect.net 

SMTP mail.ausconnect.net

 Encoding MIME 

General mail account: mail.ausconnect.net.au 

Name: Your Real Name Include this account when doing full Send and Receive 

Outlook Express:  

SERVERS: Server Info 

Outgoing Mail(SMTP) mail.ausconnect.net

Incoming Mail (POP3) mail.ausconnect.net

Incoming Mail Server Logon using 

Account Name : your_login_name 

Password:  your password 

Connection - Connect using IE or 3rd Party Dialler 

Port Number Outgoing 25 Incoming 110